Crunch Fitness - 38th Street

Used this once while traveling. I went there in the early morning at 6 AM, and it was not crowded. I like the fact that they offer fluffy towels and shower gel, so you don't have to bring your own. You can also buy protein drinks at the reception.

Came in thinking I will sign up, I asked about the trial and was asked if I knew about pricing and if the promo I saw was franchise or not. Immediately felt like I was being arranged in a can you afford this or not file. The gentleman bald head skinny short was hyping up the place amazing list goes on. I’m no newcomer to gyms. I’ve had memberships from lifetime fitness to private gyms. I know what to expect and levels to expect especially if I’m told it’s better then a LA Fitness but less then an equinox. That set the tone for me when I went upstairs. Locker rooms are about what you expect in a regular gym nothing out of ordinary. Bathrooms were dated and broken soap dispensers. Has a sauna, that’s cool. Went upstairs to workout all the right equipment you could ask for. Place was pretty well maintained had all sorts of racks you could ever use. Dumbbells go up to 140 lbs. biggest seller for me was a the punching bags. That alone sold me to sign up and location being a block from my job. I currently use planet fitness and LA fitness. PF in NY and LA fitness down the street from me in NJ. That being said, my LA fitness has a daycare two pools and saunas and all the regular equipment a decent gym should have. That being said though I was still in the kind to sign up. I went down and was asked how was it, I gave my honest opinion and the skinny short bald gentleman took that to an offense. Shut down on me and started to tell me to have a good day. I was slightly upset because mentally I signed on. But after that interaction I decided to just go. I’ll take my business to the lifetime fitness at Penn station.

This is a review for the staff, specifically Alberto and Chris. Today I had the unfortunate experience of losing my wedding ring in the men's locker room. Naturally I was distressed, but I was soon uplifted by the fact that so many people - including several men in the locker room, and the Crunch Staff - were so considerate to actively help me look for the ring. Ultimately we did not find it, but the level of effort and consideration shown, from digging through vacuum bags to asking people across the gym floor, was really above and beyond. I'm really grateful for the the help I received today. I always thought the staff at the 38th Crunch were nice, but today I now know they are AMAZING people. Thank you again Alberto and Chris for all your the help and kindness you showed me today.

I have been a member of this gym since 2021. Most of the staff member during the weekday are lovely and great. I mostly come during the weekday, and yesterday i went to the gym on Saturday. I never used the sauna until yesterday to deal with my sinus infection. A lady walked in with her outside cloths and sneakers. I told her that she should not be in the sauna with sneakers etc. Before leaving i told the front desk person and the fact she is walking behind me. He immediately claimed he did not know who it is. I told him there were very few woman at the gym, i can pin point who it is if he can review who signed in. The front desk person gave me a pep talk saying i should never confront someone and she was rude to do that and i should have come downstairs and complained. He said i should contact the manager. The front desk person seems to be inexperienced and too new and was eager to talk to his friend instead. Maybe get more experienced person to man the front desk especially on Saturday.

Lots of equipment but leg press machines are broken 75% of the time, fortunately they have lots of exercise options. Dry sauna is also frequently broken. Trainers are knowledgeable and staff is very friendly. The place is pretty clean for a big public gym.