Crunch Fitness - 54th Street

short: great location for people that love stairs and working out without air conditioning. The only reason I tolerate this poorly managed location is because Mitchell is an amazing dance instructor. long story: My dance buddy Sam recommended that I go to this location for Mitchell's dance class on Sundays. Mitchell is a character. I don't agree with everything he says, but overall, he seems to have unlimited energy. He is great at making any person at any dance level feel welcome and supported. It's been several consecutive Sundays that the air conditioner is not on, and Mitchell is not able to turn it on because the management locks him out of the controls. At least Mitchell cares, and we all suffer through it as a team. It's ridiculous for the amount Crunch charges to members to not let the class instructors turn on the air conditioning. My personal trainer is out of town for the holidays, so I signed up for the boxing class on Saturday. I even purchased hand wraps that are required. I could feel from the start of the class that the air conditioning was not on. I assumed it wouldn't be much cardio, so I thought I could tolerate it, but the class turned out to be much more cardio heavy than I expected. I asked the instructor if the air conditioning was off. Unlike Mitchell, he told me to go talk to the front desk if I have a problem with the ac, so I left the class. I stopped by the front desk and asked them why the air conditioner is off every Sunday. The guy told me that the only person that has access to it is the operations manager, and when that person is out, no one can turn it on. WTF kind of operation is this? Crunch has classes seven days a week. People are paying over $100 a month, and no one can get an air-conditioned class the days that person is off? The management's practices are unacceptable. This is not Planet Fitness or Blink. I only go and recommend the dance class with Mitchell. For anyone looking for great classes at Crunch I recommend the following: - Michael A - Chelsea - Mitchell - 54th - Adam - Chelsea

The gym is very well kept, and the staff is kind and professional. It was nice to see the operations manager scanning the gym and asking members for feedback who btw seems like a nice kid so surprised to see the attacks. Does get a little crowded after 5 but that’s to be expected traffic is lighter around 1 and I’ve visited at both times. I also saw the cleaning crew working hard so cleanliness is good besides the messy members. Other than that great place to workout .

It really is a meaningful start when the person at the Front Desk greets you when scanning your key card. So Thank you!! I was pleasantly surprised to see all of the changes made at this location. I had a great experience working out there.

It's not a bad gym per se. Maybe even a good gym. But I feel compelled to share the following. Twice in the last four months, my lock was broken, and cash (nothing else) stolen. While the gym is officially "not responsible" for the thefts, in 2025 there is little excuse not to equip the lockers with built-in electronic combination locks.

It is a good gym, quite organized and with good equipment. But it really bothers me a lot that on many occasions they play with people's time, on several occasions they always open up to 40 minutes later than the time they have planned. An example of today, Thursday, November 28, 2024, they said they would open at 7 am and I was outside for 40 minutes in the rain and cold waiting for them to open and in the end I had to leave. The worst of all is that I took the pre-workout and to my surprise the gym was closed.