1 Park Ave, New York, NY 10016, USA
The experience I had here was completely unacceptable due to the front desk staff’s discriminatory and disrespectful behavior. It was evident that I was treated differently based on my race, with a clear lack of courtesy and fairness compared to how other customers were handled. Being subjected to such racial bias in a professional setting is not only offensive, but deeply disappointing. This kind of behavior reflects a serious issue in staff training and management oversight. No one should ever feel unwelcome or judged because of their ethnicity. I hope this establishment takes accountability and implements proper measures to ensure all customers are treated with respect, equality, and dignity. Until then, I cannot recommend this place to anyone who expects basic human decency.
For users in Taiwan exploring the 'Fitness Near Me' category and interested in premium gyms in New York City, consider Equinox Park Avenue, located at 1 Park Ave, New York, NY 10016, USA. They can be contacted at (212) 779-1727 or +1 212-779-1727.
Based on customer reviews, Equinox Park Avenue has received both positive and negative feedback. One customer reported a completely unacceptable experience due to alleged discriminatory and disrespectful behavior from the front desk staff. This reviewer felt they were treated differently based on their race, experiencing a lack of courtesy and fairness compared to other customers. They expressed deep disappointment and concern about racial bias in a professional setting, emphasizing the need for accountability, staff training, and management oversight to ensure all customers are treated with respect, equality, and dignity. Due to this experience, the reviewer could not recommend the establishment.
Other reviews mention issues with overcrowding, particularly after 4 PM until 9 PM, making it extremely busy. Additionally, the gym is noted to close relatively early on weekends. One long-term Equinox member who recently started using this location found it not worth the monthly fees as a primary gym due to these issues.
Environment: While one reviewer mentioned it as a decent location overall, another highlighted significant overcrowding during peak evening hours.
Services and Features: Equinox is generally known for offering a range of high-end fitness equipment and classes, though specific details for this location are not provided in the reviews. The mention of monthly fees suggests a membership-based service.
Staff: One significant review details alleged discriminatory and disrespectful behavior by the front desk staff based on race, indicating a serious issue with customer service for at least one individual. Other reviews do not specifically comment on staff beyond the front desk.
Crowd Levels: The gym is reported to be extremely crowded after 4 PM until 9 PM.
Weekend Hours: The gym is noted to close early on weekends.
Value for Money: At least one long-term Equinox member found this location not worth the monthly fees as a primary gym, likely due to the overcrowding and weekend hours.
Promotional Information: No specific promotional offers are mentioned in the provided reviews. Potential members should be aware of the serious allegation of discriminatory behavior by staff and the reported issues with overcrowding and weekend hours before considering a membership at this location.
In summary, if you are located in Taiwan and are looking for 'Fitness Near Me' options in the Murray Hill area of New York City, Equinox Park Avenue is a premium gym to consider. However, there is a concerning report of discriminatory behavior by front desk staff based on race, as well as feedback regarding significant overcrowding during peak hours and early weekend closure, which have led some members to question its value as a primary fitness location. Potential members should carefully weigh these factors.
1 Park Ave, New York, NY 10016, USA
Get directionsThe experience I had here was completely unacceptable due to the front desk staff’s discriminatory and disrespectful behavior. It was evident that I was treated differently based on my race, with a clear lack of courtesy and fairness compared to how other customers were handled. Being subjected to such racial bias in a professional setting is not only offensive, but deeply disappointing. This kind of behavior reflects a serious issue in staff training and management oversight. No one should ever feel unwelcome or judged because of their ethnicity. I hope this establishment takes accountability and implements proper measures to ensure all customers are treated with respect, equality, and dignity. Until then, I cannot recommend this place to anyone who expects basic human decency.
Mar 23, 2025 · Portia LuOversubscribed — I like Equinox overall and this is a decent location but it gets extremely crowded after 4 PM until 9 PM. It also closes really early over weekends. I have had equinox for 3-4 years now and have been happy with my experience overall but recently started going here and this location is not worth the monthly fees as a primary location.
Nov 18, 2024 · Omer YetiskolAs soon as I walked in, I was greeted and welcomed with enthusiasm. Check in was easy and seamless and I was shown around since it was first time. I love the location of this equinox and since I came during the gyms down time, there wasn’t any issues using equipment and machines. The steam room was great. A gym with a steam room is always a win for me. The management team was present on the floor and maintenance was keeping the facility clean and presentable. I would definitely come back here and I highly recommend others do so as well! Thank you Equinox!
Aug 05, 2024 · Aminah ImaniThe weekends are quite crowded but even worse, the members leave their used towels on machines or on the floor. Weights and other items are also lying around or not restacked so others can use the machines. It’s quite disrespectful.
Jan 26, 2025 · Robbi JohnstoneIt’s clean, well-maintained, and the staff is friendly and responsive. Outside of peak hours, it’s easy to pop in for a complete workout, then a quick steam and shower. Mornings are especially fun, and the crowd thins out at 8:30am. The big windows facing Park Ave are a nice backdrop; I like how the view keeps me feeling connected to the city.
Jul 17, 2024 · Michael Bilsborough155 W 23rd St, New York, NY 10011, USA
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