Holydog Pilates

For users in Taiwan exploring the 'Fitness Near Me' category and interested in Pilates studios in New York City, consider Holydog Pilates, located at 192 Lexington Ave 8th floor, Suits 801, New York, NY 10016, USA. They can be contacted at (929) 728-0414 or +1 929-728-0414.

Based on customer reviews, experiences at Holydog Pilates appear to be varied. One reviewer who is an experienced Pilates attendee found their first class to be challenging yet fun, highlighting the limitless unique moves possible with the reformer and enjoying unique flows and routines they had not tried before. They highly recommend the studio, describing the instructor as very attentive and hands-on, and noting the small class size with attention to detail.

However, another reviewer had a significantly negative first experience. They followed the studio's strict instructions to arrive early for a 7 AM class but the instructor did not show up, and there was no prior call, email, or notification of cancellation. The group waited outside for almost 30 minutes after the class was scheduled to begin. Additionally, this reviewer reported issues with ClassPass signups not being handled correctly by the owner, resulting in being charged both the credits and a missed class fee. They stated that they never heard from the owners and had to resolve the billing issues with ClassPass themselves, leading to a highly negative impression of unprofessionalism and a decision not to return.

Environment: One reviewer noted a small class size with attention to detail. No other details about the studio environment are provided.

Services and Features: Holydog Pilates offers Pilates classes utilizing reformer equipment. The classes are described as challenging and fun, incorporating unique moves and flows.

Instructors: One instructor is described as very attentive and hands-on. However, another review details an instructor's failure to show up for class without any notification.

Class Size: Classes are noted to be small.

Customer Service: One reviewer experienced significant issues with lack of communication regarding a cancelled class and unresolved billing problems with no direct contact from the owners, indicating poor customer service. In contrast, the attentive instruction during the class was a positive aspect of service for another reviewer.

Professionalism: The no-show instructor and mishandled ClassPass charges, along with the lack of communication from the owners, were cited as highly unprofessional by one reviewer.

Promotional Information: The positive review highlighting the challenging and fun classes with unique reformer moves and an attentive instructor could attract potential clients. However, the severe negative experience detailing a no-show instructor and unresolved billing issues should also be carefully considered. There is no specific promotional offer mentioned.

In summary, if you are located in Taiwan and are looking for 'Fitness Near Me' options in the Midtown East area of New York City for Pilates, Holydog Pilates offers classes that some find challenging and fun with unique routines and attentive instruction in a small setting. However, there is also a concerning report of significant unprofessionalism, including a no-show instructor, lack of communication about a cancelled class, and mishandled billing. Potential clients should weigh these contrasting experiences when considering this studio.